Our service commitment is not a slogan but a firm action. To this end, we have established enormous, systematic, and standardized service assurance system to ensure timely and proper handling of each service item.
We have analyzed the problems that customers may encounter during project implementation, and have specified the corresponding service items as well as service personnel, to ensure that the problems can be solved timely and effectively.
SMB's marketing network presently has reached more than 160 countries and regions in Asia, Africa, Europe, Americas, and Oceania. SMB has established offices in more than 20 countries. Through the marketing network and overseas offices, SMB is in close contact with global users thus providing them with more timely and considerate services.